Technical Support

Follow the steps below to access your school email username from Banner’s website.

  • Log into Banner. The URL is Banner web Site
  • Click on “Enter a secure area
  • Enter your user id and password for Banner.
  • Username is usually your Banner ID or social security number
  • Password is usually birthday in this format “mmddyy”
  • If you do not have a Banner user id or Password you will not be able to participate
  • Then click the “Personal Information” Link
  • Then Click the “View Email Address” Link
  • You will see your user ID for the Portal under the statement “student email address” exp

***The first portion of the email is your user name. sjohn

Write down your username. Cick here to get password information

Blackboard Support

If you need technical assistance with Blackboard, please contact:

Distance Education Office
(404) 225-4472

Support with Assignments or Course Content

If you have questions about your assignments or course content, please email your instructor.

Student E-mail Support

If you need assistance with your Atlanta Technical College student email account, please contact: Information Technology Office by sending an email to with your student ID (900#) to get help.

Banner Web Support

If you need assistance with your Banner Web account (the ATC database), scheduling issues, or registration contact: