Contact us at the IT Helpdesk from 8 am to 5 pm, Monday to Friday.
Open to view the directions on how to enroll into the AD Service System. Follow this link to reset your password by entering the AD Service System.
For additional support, please click the following link for Blackboard Technical Support Guide.
Email IT for additional assistance: email@example.com
The default password for newly admitted students is ATC followed by the student’s six-digit birthday.
For example, the sample password would be ATC032002.
You can reset your password by using the Self-Service portal. Click here to access the portal. Before you can utilize the portal, there is a one time registration in which an account will be created. You will need to know your current password to register. After registering you can reset anytime.
If you are still getting an authentication error and you feel the credentials are correct, do the following:
Instructions for how to clear the cache in various browsers are located in our FAQ section.
Atlanta Tech considers the security and privacy of student and employee information to be of utmost importance. To keep our information safe, the Institute requires that all students, faculty, staff to use two-factor authentication when accessing campus services and systems to strengthen the protection of student and employee data and maintain compliance with TCSG Security policy. Below is a link a video and a PowerPoint on how MFA works and how to prepare for MFA.