Welcome to the ATC IT Helpdesk
How may we help you today?
Need help with something else?
Blackboard Support For Students
Bannerweb Support for Students
You can now change your password or unlock your account through
AD self-service. Follow this link to reset your password by entering the AD Service System.
> Email IT for additional assistance: email@example.com
Laptop Loaners For Students & Faculty
Multi-Factor Authentication for Students
Okta Quick Start Guide
What is the purpose of Okta?
Okta is a secure identity management tool that will allow you to access all your Atlanta Tech apps, logins, and devices in one place. Including, Banner, Blackboard, Microsoft 365, eCampus, and more. With Okta, you're up and running on day one, with every app and program you use for classes, instantly available. Whether you're on your desktop or on the go, Okta seamlessly connects you to everything you need.
Password Reset For Students
The default password for newly admitted students is ATC followed by the student’s six-digit birthday. For example, the sample password would be ATC032002.
Resetting your password:
You can reset your password by using the Self-Service portal. Click here to access the portal. Before you can utilize the portal, there is a one-time registration in which an account will be created. You will need to know your current password to register. After registering you can reset anytime.
***If you are still getting an authentication error and you feel the credentials are correct, do the following:
- Clear your web browser's cache completely.
- Close the web browser.
- Open the web browser and attempt to login again.
We are currently in the process of upgrading our Campus WiFi and Internet Bandwidth.
Please continue to use the Open or Conference WiFi networks.
Are you a student that needs help resetting
your password for Bannerweb, Blackboard and/or Email?
Please fill in the information below in as much detail as possible.